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Substitution policy

At NOVAflowers, we are passionate about creating beautiful floral arrangements. Each petal meticulously chosen and artfully arranged, embodies our unwavering commitment to sophistication and exceptional quality. However, not all flowers are available year round due to the nature, seasonality, regional and market conditions. If this is the case with your order, we will make every effort to ensure that the style, theme and color palette of your arrangement is preserved and will only substitute items of equal or higher value.